Privacy & Cookie Policy

Privacy & Cookie Policy

At Whatley & Son Removals, we respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use and safeguard your information when you use our website and services.

Information We Collect

• We may collect the following information when you contact us or use our services:
• Contact details – name, phone number, email address.
• Service details – addresses for moving from/to, property size, moving date, and job requirements.
• Website usage data – if enabled, tools like Google Analytics may collect information about how you use our website.

How We Use Your Information

Your data is used to:

• Provide accurate removals quotes.
• Contact you regarding enquiries or bookings.
• Deliver removals and clearance services.
• Improve our website and customer service.

Sharing of Data

• We do not sell your data.
• We may share relevant details with trusted third parties (e.g. disposal facilities, subcontractors) when necessary to complete your service or to comply with the law.

Data Security & Storage

• Your information is stored securely and only accessed by authorised staff.
• We comply with the UK GDPR and the Data Protection Act 2018.

Your Rights

You have the right to:

• Request a copy of the personal information we hold about you.
• Ask us to correct or delete your information.
• Withdraw consent to marketing communications at any time.

Contact Us

If you have any questions about this Privacy & Cookie Policy, please get in touch with us:

Whatley & Son Removals
Email. info@whatleyandson.co.uk
Tel. 0114 312 1235